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Parkway Pet Resort

Name: Parkway Pet Resort
Address: 2826 Franklin St, Lakeland, FL 33803, Lakeland, FL, 33803, US
Telephone: +1 863-665-9165
Rating: 4.7

2826 Franklin St, Lakeland, FL 33803

4.7

98 Google reviews

Overview

Unable to extract facility details - website (parkwaypetresort.com) is currently showing a browser verification checkpoint page rather than actual content. Google listing indicates a pet resort in Lakeland, FL with 4.7 rating, but website content is inaccessible.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

What Reviews Say

87 reviews analyzed

Parkway Pet Resort is highly regarded for its exceptional cleanliness and premium amenities, particularly the private suites equipped with webcams and windows. While most owners report their pets return happy and well-cared for, there is notable friction regarding their 'a la carte' pricing model for play and affection. A small minority of reviewers expressed frustration with the owner's rigid adherence to policies and perceived dismissiveness toward specific care instructions.

Cleanliness

5.0

Dog happiness

4.8

Facility

4.7

Staff

4.5

Safety

4.5

Communication

4.2

Value

4.0

Drop-off / pickup

3.8

People love

Webcam Access(15)Cleanliness(12)Suites with Windows(8)

Staff shoutouts

Jeff(4 mentions)Cheyenne

Worth noting

Medication non-compliance

“They stopped medicating my dog (trazodone for anxiety) after a couple of days because they said he didn’t need it.”

Leash handling/Safety

“She insisted on doing it together and guess what happened? She dropped the leash. Made us nervous about leaving him there.”

A la carte pricing for basic care(4 mentions)

“Seems crazy to me that they wouldn’t even pet my dog unless I paid them extra money.”

Owner/Management attitude(4 mentions)

“The customer service from the owner was ridiculous... he believes his staff over his paying customer.”

Restrictive personal item policy(2 mentions)

“they don’t allow blankets or anything from home other than food/treats.”

Top Rated

4.7 stars from 98+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 98 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.4/ 5

Amenities0 of 14

Reviews98

Repeat customersNumber of reviews that mention returning or being a regular customer.11

Pricing

Contact facility for pricing

Contact

Visit Website +1 863-665-9165 2826 Franklin St, Lakeland, FL 33803

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