Patriot Pet Care

Dogs returned soaked in urine/feces - severe hygiene failure

“both of our dogs were completely soaked in urine. They smelled like they had been sitting in urine for days”

Pet became sick after grooming/boarding

“one of my cats came back sick and in pain”

Complete communication failure - customer left waiting with no updates

“I tried calling the business, but no one answered. No one ever reached out to check on me, explain the delay, or see why I had left.”

Grooming quality issues - uneven cuts, stains on coat, incomplete services(4 mentions)

“my WHITE dog came back with a large black stain on his side. Nobody at the place seemed to know how this occurred”

Feeding/care instructions not followed(2 mentions)

“I left very specific feeding instructions... When I picked up my dogs all of their food was gone”

Disorganization - lost items, wrong items returned

“They forgot to give us our dog dishes back and gave us someone else’s dog toys”