Lynwood facilities
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Paw Palace

2739 Glenwood Dyer Rd, Lynwood, IL 60411

4.5
222 Google reviews
Accepts puppiesGroomingTraining

Overview

Paw Palace is a dog boarding and daycare facility in Lynwood, Illinois offering boarding, daycare, grooming, training, and raw food services. They accept all dogs for boarding but require spay/neuter for daycare, and require vaccinations including Bordetella, DHPP, and Rabies plus a negative fecal test. Pricing ranges from $43-140/night for boarding and $25-32/day for daycare.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DHPP, Rabies, Negative Fecal test within last 12 months

Policies & Details

Hours & Billing

Drop-off hours:12pm-5pm Monday-Friday, 12pm-3pm Saturday
Pick-up hours:8am-12pm Monday-Saturday
Checkout time:12pm
Late pick-up fee:$20 after 12pm, additional $20 for 5pm-7pm pickup
Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:$20 fee per dog for cancellations within 72hrs of scheduled drop off; suite deposit is 10% or $20 whichever is greater, non-refundable
Deposit required — 10% or $20, whichever is greater (for suites)

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food or house food (Nutrisource C+R) available for additional fee
Raw diet accommodated

Requirements

Spay/neuter policy:Required for daycare; all dogs accepted for boarding

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — Pricing shown for 2 and 3 dogs

What Reviews Say

222 reviews analyzed

Paw Palace is highly regarded for its grooming services (specifically Holly) and its effective training programs led by Elad. While many customers praise the luxury suites and webcam access, there are significant polarized experiences regarding boarding safety and hygiene. A subset of reviews reports serious concerns regarding dogs returning home ill, injured, or covered in waste, though management appears active in responding to and attempting to rectify these grievances.

Staff
4.5
Facility
4.4
Dog happiness
4.2
Drop-off / pickup
4.2
Value
4.0
Cleanliness
3.8
Communication
3.2
Safety
2.8

People love

Excellent Grooming(15)Effective Training(8)Webcam Access(10)

Staff shoutouts

Holly(12 mentions)Elad(6 mentions)

Worth noting

Severe medical neglect/illness

“My dog contracted diarrhea. He had diarrhea for three days before they contacted me... his weight went from 105lbs down to 88lbs.”

Dog attacks/Safety

“My dog was attacked and traumatized by another dog while being under the care of these money hungry people.”

Unsanitary conditions (Urine/Feces)

“They were both DIRTY AS ever... our dogs had dried up hard stool stuck to their butt, collar, and feet.”

Lack of communication/updates(6 mentions)

“They never gave me updates on my dog... everytime I called and checked on him they’ll keep saying they’re sending pictures and never did!!!”

Kennel Cough/Illness(4 mentions)

“A week after boarding, my dog developed kennel cough, and had to be quarantined.”

Lost items (Toys/Bowls)(3 mentions)

“They lost his toys that were left with him.”

Owner replies to 85% of reviewsprofessional tone24 repeat customers

At a Glance

Google rating
4.5/ 5
Review score
3.9/ 5
Amenities3 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Boarding

$43–$140/night

Daycare

$25–$32/day

Contact

Visit Website+1 708-758-3647Get directions to 2739 Glenwood Dyer Rd, Lynwood, IL 60411

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