Paw Pals
35 Smith St, Nanuet, NY 10954
Overview
Paw Pals is a premier dog boarding and daycare facility in Nanuet, NY serving Rockland County since 2014. They offer cage-free boarding with 24/7 staff, enrichment-based daycare programs (Social and Platinum Paws), grooming, training, and in-home pet sitting services. The facility features climate-controlled spaces, outdoor turf play areas, and requires a temperament test and specific vaccinations.
Amenities & Policies
Max capacity: 45 dogs
Required vaccinations: Bordatella, Distemper, Rabies, Negative Fecal, Canine Influenza (highly recommended)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
262 reviews analyzedPaw Pals is an exceptional dog boarding and daycare facility with an outstanding 97% five-star rating across 262 reviews. The facility excels in nearly every category: staff are described as genuinely caring and loving, communication is excellent with daily photo updates and report cards, the facility is clean and modern, and dogs clearly love attending. While one detailed negative review raised concerns about staff training and supervision ratios, the overwhelming positive feedback and the owner's responsive, personalized approach suggest this is an isolated incident. The business has built remarkable customer loyalty with many clients using their services for 5-10+ years, and the owner personally responds to nearly every review with warmth and professionalism.
People love
Staff shoutouts
Worth noting
Inadequate staff-to-dog ratio and insufficient supervision during daycare
“Most of the time there was only one staff on the floor with several dogs... staff members consistently on their phones... staff members showing minimal attention, a random pet once in a while... staff members having their backs to the dogs”
Dog excessively crated during daycare - 75% of day in crate
“He had been put back in the crate for 12 pm nap time, and then out from 2 until 2:15 before being put back in the crate... I was not paying for my dog to be put in a crate for 75% of the day”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
At a Glance
Max capacity
45 dogs
Min puppy age
4 months
Pricing
Boarding
$94–$139/night
Daycare
$55–$65/day
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