Pawlins

Serious grooming injury - dog's tail caught in nail grinder requiring potential amputation

“When the vet called us to update, the severity of the injury was much more significant than previously disclosed and they were undecided if they would need to amputate a portion of his tail to rectify the issue.”

Multiple health issues contracted at facility (kennel cough, worms, skin infection)

“The last 3 times we brought our dog here we wound up paying over $700 in vet bills - bad kennel cough, worms, and skin infection.”

Dog developed behavioral issues (tantrums) after stay

“BUT THE WORST- she picked up a habit of throwing a tantrum when put up. She did not have this issue when she came back from other camps.”

Dog left with unattended injuries (scrape on nose)

“When we picked her up she had a scrape on top of nose and side of nose. Since she has been home she has been coffing and licking her back paw until her hair is coming off.”

Pricing concerns - considered expensive(15 mentions)

“It is a little expensive, especially if you choose to get your dog groomed.”

Kennel cough incidents(8 mentions)

“We boarded our 2 yr old boxer there for the first time...she has been coffing and licking her back paw.”

Grooming services not fully completed(4 mentions)

“When I got him home, I checked his toe nails and they were not cut. Also, my husband noticed that he was not brushed like he normally is after his bath.”

Communication gaps on first day(5 mentions)

“However, no one texted or called me. After 2 hours, I called them to ask why no one had called or texted me.”