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PAWmetto Pet Inn

Name: PAWmetto Pet Inn
Address: 1521 Carter Rd, Ridgeville, SC 29472, Ridgeville, SC, 29472.0, US
Telephone: +1 843-670-7279
Rating: 4.8

1521 Carter Rd, Ridgeville, SC 29472

4.8

125 Google reviews

Cage-freePhoto updatesStaff overnightOutdoor yardAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaks

Overview

PAWmetto Pet Inn is a family-owned pet boarding and daycare facility in Ridgeville, SC, offering dog and cat boarding at $32/night and daycare at $18/day. The facility features climate-controlled indoor/outdoor runs, 24/7 security monitoring, on-site owner living quarters with nightly dog checks at 10pm, grooming services, and requires current vaccinations including Rabies, DAPP, and Kennel Cough for dogs.

Amenities & Policies

Cage-free

WebcamPhoto updates

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DAPP, Kennel Cough, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:8:30 AM - 5:30 PM

Pick-up hours:8:30 AM - 6:00 PM

Checkout time:12pm

Billing method:Per night

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Extras

Owner operated

What Reviews Say

125 reviews analyzed

PAWmetto Pet Inn receives overwhelmingly positive reviews with 95% 5-star ratings. Customers praise the friendly staff (especially Debbie and groomer Janice), reasonable pricing ($35/night), excellent communication via report cards and updates, and clean facility. Dogs are described as loving the place and excited to return. Two notable red flags involve serious cleanliness issues (dogs returned filthy) and pet illness after stays (diarrhea), each mentioned in 1-star reviews. The owner responds to nearly all reviews within a day with professional, appreciative messages. Long-term loyalty is strong with many customers using the facility for 3-14 years.

Dog happiness

4.9

Staff

4.9

Communication

4.7

Value

4.7

Facility

4.6

Drop-off / pickup

4.5

Cleanliness

4.3

Safety

4.3

People love

Friendly, caring staff(45)Report cards and communication(25)Reasonable pricing(18)Dogs love it/happy to return(30)Clean facility(15)Flexible with requirements (accepts unspayed puppies)(3)

Staff shoutouts

Debbie(35 mentions)Janice(8 mentions)Sierra(4 mentions)Kayla(2 mentions)Sarah(2 mentions)Geneva

Worth noting

Dog returned in poor sanitary condition/filthy

“He looks like he has been sitting in filth for days. I can't believe they didn't give him a bath.”

Pet became ill after stay (diarrhea/sickness)

“She has been lethargic, and having uncontrollable diarrhea about the entire house.”

Nail trimming damage/improper grooming

“I found pieces of nails hanging from his cut nails sort of like shavings”

Cats housed in outdoor shed area

“Not a fan of the cats being outside in the shed”

Inconsistent grooming/cleanliness at pickup(3 mentions)

“I wish I would have known that my Great Pyrenees wasn't covered in mud when I picked him up.”

Dog play restrictions

“It sucks the dogs can't play with each other but I understand better safe than sorry”

Owner replies to 98% of reviewsAvg response: 1dprofessional tone42 repeat customers

Top Rated

4.8 stars from 125+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 125 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.6/ 5

Amenities10 of 14

Reviews125

Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Boarding

$32/night

Daycare

$18/day

Contact

Visit Website +1 843-670-7279 1521 Carter Rd, Ridgeville, SC 29472

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