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Paws-Abilities Dog Resort and Spa

Name: Paws-Abilities Dog Resort and Spa
Address: 312 S Main St, Rolesville, NC 27571, Rolesville, NC, 27571.0, US
Telephone: +1 919-263-1089

312 S Main St, Rolesville, NC 27571

3.6

13 Google reviews

Small dog areaGrooming

Overview

Paws-Abilities Dog Resort and Spa is a luxury boarding and daycare facility in Rolesville, NC offering three tiers of boarding accommodations (Bungalows for small dogs at $65, Retreats at $75, and Villas for XL dogs at $85/night), half-day and full-day daycare options, and comprehensive spa grooming services. The facility features size-specific boarding areas and offers multi-dog discounts but does not appear to provide webcam access, live updates, or training services.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7am-7pm

Pick-up hours:7am-7pm

Checkout time:12pm

Late pick-up fee:$30-45 for boarding

Billing method:Per night

Cancellation & Deposits

Deposit required — 50% of booking

Care & Play

Feeding policy:Owner provides food

Extras

Multi-dog discount — $10 off for each additional dog in daycare; $50 per additional dog in boarding

What Reviews Say

13 reviews analyzed

Paws-Abilities Dog Resort and Spa receives overwhelmingly positive reviews (7 of 13 are 5-star), with particular praise for the caring staff, clean facility, excellent communication via photo updates, and the obvious happiness of dogs returning home. The 3 one-star reviews appear suspicious - two have no text and the owner could not find one reviewer in their system. One 2-star review cites professionalism issues but the owner's response provides context about missed appointments. The business demonstrates excellent owner engagement with professional, timely responses to all reviews.

Safety

5.0

Dog happiness

4.8

Staff

4.8

Cleanliness

4.8

Facility

4.8

Communication

4.8

Drop-off / pickup

4.5

Value

3.5

People love

Staff kindness and genuine love for dogs(5)Clean, quality facility(5)Excellent communication and updates during boarding(3)Dog happiness and positive experience(6)Going above and beyond (medical care, grooming)(2)Repeat/return customers(3)

Staff shoutouts

Ang

Worth noting

Vague negative reviews without details (potential fake/competitor reviews)

“Not a pleasant place to be. Very unprofessional establishment. Keep your dogs away from here.”

One complaint about unprofessional conduct and lack of customer-centered service

“I will not recommend this establishment due to unprofessional conduct and a lack of customer-centered service from management, which was inconsistent with the premium price that I paid to board my dog.”

Premium pricing vs value perception

“inconsistent with the premium price that I paid to board my dog”

Vague professionalism complaints (no details)(3 mentions)

“Very unprofessional establishment”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone3 repeat customers

At a Glance

Google rating

3.6/ 5

Review score

4.6/ 5

Amenities2 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.3

Pricing

Boarding

$65–$85/night

Daycare

$32–$45/day

Contact

Visit Website +1 919-263-1089 312 S Main St, Rolesville, NC 27571

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