Paws & Friends
9222 Bailey Rd, Manvel, TX 77578
Overview
Paws & Friends is a pet boarding and daycare facility located in Manvel, TX, just outside of Pearland, operating since 2004. They offer dog boarding, cat boarding, dog daycare, and pet grooming services with an open-concept boarding approach. The facility is described as a home-istic alternative to traditional boarding kennels with trained staff who treat pets like family.
Amenities & Policies
What Reviews Say
133 reviews analyzedPaws & Friends is highly regarded for its 'open play' environment, with numerous long-term clients reporting that their dogs are genuinely excited to arrive and return home exhausted. While the front-desk staff and 'Ms. Mary' receive consistent praise, there are significant polarized reviews regarding the grooming department, ranging from 'best ever' to reports of physical nicks and skin irritation. The facility's physical approach (potholed driveway and no-camera policy) is a recurring minor pain point for otherwise satisfied customers.
People love
Staff shoutouts
Worth noting
Physical injury during grooming
“the groomer cut him. There is a huge cut and neither the groomer, manager or owner will address the issue.”
Sanitary concerns/Neglect
“When I picked her up she smelled like feces and urine.. the smell was horrible. It is like she was left in the cage with feces and urine the entire time.”
Medical issues post-grooming
“All of his paws were very inflamed and red so he had to take steroids since it became dermatitis.”
Driveway condition(4 mentions)
“The pot holes are excessive and are putting a strained on my car condition coming in.”
Groomer attitude/aggression(5 mentions)
“Groomer was unstable, aggressive and more concerned about what she WASN'T going to do.”
Lack of transparency/Photos(2 mentions)
“Wish they would share a few updates or photos during his stay.”
Top Rated
4.5 stars from 141+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 141 reviews.
At a Glance
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