Paws & Pillows By Nails 2 Tails
123 E Nolana Ave, McAllen, TX 78504
Overview
Paws & Pillows by Nails 2 Tails is a dedicated dog boarding and daycare facility located in the McAllen/Edinburg area of Texas. Part of the trusted Nails 2 Tails grooming family, they offer supervised play, cozy overnight suites, and optional camera access for boarding guests. The facility shares branding with their Edinburg and Mission grooming locations.
Amenities & Policies
What Reviews Say
12 reviews analyzedThis facility enjoys overwhelmingly positive reviews (11 of 12 are 5-star) with consistent praise for cleanliness, exceptional staff friendliness, and excellent communication including daily photo updates and camera access. Dog happiness is a major highlight, with many pets loving daycare and returning eagerly. The sole 1-star review cites a serious concern about inadequate communication regarding a dog's eye irritation during boarding, representing an isolated but notable red flag. Nearly all reviewers are repeat customers who highly recommend the facility.
People love
Staff shoutouts
Worth noting
Dog eye irritation/injury during boarding with inadequate communication
“When I picked him up, they didn't even bother to inform us about what happened to our dog's eyes. There was no apology; they simply said, 'I'm assuming he irritated his eyes because he'll stick his head out of the cage!'”
Delayed or poor communication about pet issues
“First, they took an incredibly long time to send us a daily report. When I picked him up, they didn't even bother to inform us about what happened to our dog's eyes.”
At a Glance
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