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Paws & Play Pet Resort and Training Center

Name: Paws & Play Pet Resort and Training Center
Address: 72 Marbledale Rd, Tuckahoe, NY 10707, Tuckahoe, NY, 10707, US
Telephone: +1 914-337-2948
Rating: 4.7

72 Marbledale Rd, Tuckahoe, NY 10707

4.7

363 Google reviewsGoogle Verified

Staff overnightOutdoor yardPool / water playAccepts puppiesGroomingTrainingClimate controlledOvernight potty breaks

Overview

Paws & Play Pet Resort and Training Center is a family-owned facility in Tuckahoe, NY operating since 2011. They offer dog boarding, daycare, grooming, and training services with over 7,000 square feet of indoor/outdoor play areas, climate control, and 24-hour security. The facility has won over 16 Best of Westchester awards and requires vaccinations for rabies, DHPP, and Bordetella.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardturf

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Bordetella, DHPP

Policies & Details

Care & Play

Group play

Solo play

Daily updates — Free

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Fire safety system

Extras

Multi-dog discount — Discounts on pets staying in the same accommodation

Senior dog accommodations

Owner operated

What Reviews Say

325 reviews analyzed

Paws & Play is highly regarded for its exceptionally friendly staff and the visible joy dogs show when arriving, with many owners noting their pets 'sprint' to the door. While the facility is praised for its cleanliness and specialized care for senior or anxious dogs, some customers find the pricing structure and mandatory activity packages expensive. A small number of serious incidents regarding unreported injuries and a lost dog highlight a need for improved oversight during transitions and overnight stays.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.8

Drop-off / pickup

4.7

Facility

4.5

Communication

4.2

Safety

4.0

Value

3.8

People love

High dog excitement(45)Senior dog care(8)Post-visit exhaustion(15)

Staff shoutouts

Darnell(5 mentions)Emma(7 mentions)Michelle(6 mentions)Chris(3 mentions)

Worth noting

Dog escaped/lost during handoff

“They lost my dog when I handed the leash over to them... We found him 2 days later traumatized full of ticks.”

Unreported injuries

“When I picked up my dog he had a bloody lip and a cut... staff was adamant that 'nothing happened'.”

Hygiene/Neglect concerns

“my dog came home covered in poop multiple times... certainly shows a level of neglect.”

Kennel Cough outbreaks(5 mentions)

“My dog got kennel cough after his first visit... neighbor said her puppy also caught kennel cough the first time.”

Pricing and mandatory add-ons(4 mentions)

“I don’t like that you MUST pick an activity package... the price is just a little to much.”

Lack of transparency/tours(4 mentions)

“unwillingness to let prospective clients tour the outside area is not confidence inspiring.”

Owner replies to 85% of reviewswarm tone52 repeat customers

Top Rated

4.7 stars from 363+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 363 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.5/ 5

Amenities8 of 14

Reviews363

Repeat customersNumber of reviews that mention returning or being a regular customer.52

Pricing

Contact facility for pricing

Contact

Visit Website +1 914-337-2948 72 Marbledale Rd, Tuckahoe, NY 10707

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