Newark Valley facilities
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Paws & Tails LLC

4119 NY-38B, Newark Valley, NY 13811

4.7
35 Google reviews
Outdoor yardMedication adminGroomingTrainingClimate controlled

Overview

Paws & Tails Kennel is a family-owned cat and dog boarding facility in Newark Valley, NY offering indoor/outdoor suites with climate control. Rates range from $28/night for cat condos to $50/night for luxury dog suites, with additional services including grooming, hair stripping, and gun dog training.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLPP, Bordetella, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:9am-11am and 5pm-7pm
Pick-up hours:9am-11am and 5pm-7pm
Checkout time:11am or 7pm depending on day
Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:Full scheduled boarding stay may be charged
Deposit required — $50 for new clients, one night's stay for 2+ kennels

Care & Play

Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — $10-20 additional dog in same suite
Senior dog accommodations
Owner operated

What Reviews Say

35 reviews analyzed

Paws & Tails LLC is highly regarded for its cleanliness and ability to handle anxious or large dogs that other facilities struggle with. Customers frequently mention a deep sense of 'peace of mind' and trust, including endorsements from veterinary professionals. While there is one significant recent complaint regarding hygiene and a historical billing dispute, the overwhelming majority of long-term clients report consistent, high-quality care.

Staff
4.9
Cleanliness
4.8
Facility
4.8
Drop-off / pickup
4.8
Dog happiness
4.7
Safety
4.7
Value
4.5
Communication
4.0

People love

Cleanliness(8)Handling Anxious/Difficult Dogs(3)Peace of Mind(6)

Staff shoutouts

Debbie(3 mentions)

Worth noting

Neglect/Hygiene failure

“picked my dog up her front and back legs were matted with dried urine. Her toys were also completely soaked in urine”

Hygiene/Neglect (Isolated Incident)

“she does not seem like herself, I am left wondering how they treated her while she was there.”

Pricing/Billing dispute

“decided to move him to a different one and then tried to charge us more and never bothered to contact us.”

Top Rated

4.7 stars from 35+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 35 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.7/ 5
Amenities5 of 14
Reviews35
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Boarding

$28–$50/night

Contact

Visit Website+1 607-748-9682Get directions to 4119 NY-38B, Newark Valley, NY 13811

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