PAWS Bed & Biscuit

Reported serious illness after daycare visit

“After our second visit, our dog became so violently ill, he needed hundreds of dollars in vet care (xrays, blood work and meds), and didn't fully recover for 3 weeks.”

Reported communication and unexpected charge problem

“There was so much poor communication and I was charged for nothing at all.”

Reported rough or rushed dog handoff

“he pulled, yes pulled, her out back and shut the door and that was it.”

Reported lack of facility transparency and cold-weather concern

“They wont let you see the facility, I am almost positive our dog spent all day outside in 30 degree weather.”

Reported ticks after visit

“When we finally got home, she had 2 ticks on her.”

Negative report about dog’s condition on return

“Brought my dog there twice, the last time I was less then impressed on how she was returned to me.”

Communication and billing concerns(3 mentions)

“There was so much poor communication and I was charged for nothing at all.”

Limited facility access or drop-off information(2 mentions)

“I expected to get a tour, or at least a conversation about the people watching my dog/what my dog would be doing all day/ anything at all about the place.”

Pickup flexibility and scheduling(2 mentions)

“They wont let you pick your dog up when you want to pick your dog up.”

Ticks or outdoor exposure concerns(2 mentions)

“When we finally got home, she had 2 ticks on her.”

Condition on return and grooming expectations(2 mentions)

“Brought my dog there twice, the last time I was less then impressed on how she was returned to me.”