Richelieu facilities
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Paws n' Passion Inc.

2466 Rang de la Savane Suite #100, Richelieu, Quebec J3L 6N8

4.9
160 Google reviews
Photo updatesStaff overnightOutdoor yardReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Paws n' Passion is a family-owned pet boarding and daycare facility in Richelieu, Quebec (South Shore of Montreal) operated by Stephanie and her husband George. They offer dog boarding, dog daycare, cat boarding, and rabbit boarding services with a maximum capacity of 12 animals. The facility features climate-controlled accommodations, artificial turf fenced yard, 24/7 cameras, and provides photo/video updates to owners. Dogs must be at least 10-12 months old and spayed/neutered, with large dogs requiring a trial daycare visit before boarding.

Amenities & Policies

Cage-free
WebcamPhoto updates
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies12+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 12 dogs

Required vaccinations: Bordetella, DHPP, Rabies

Policies & Details

Hours & Billing

Drop-off hours:9am-10am or 4pm-5pm
Pick-up hours:9am-10am or 4pm-5pm
Checkout time:10am
Billing method:Per night

Cancellation & Deposits

Deposit required
Holiday surcharge β€” Weekend rate applies

Care & Play

Group play
Solo play
Daily updates β€” Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 10-12 months or additional fees apply

Extras

Multi-dog discount β€” 3% discount for two dogs sharing same cage/enclosure; multiple dogs per cage pricing available
Owner operated

What Reviews Say

143 reviews analyzed

Paws n' Passion is an exceptional dog boarding and daycare facility with an almost perfect 5-star rating across 143 reviews. The facility is praised for its cleanliness, spacious accommodations, and safe environment with camera monitoring. Owner Stephanie and her partner George are consistently described as passionate, caring, and professional, with particular strength in handling anxious dogs and providing excellent communication with photo/video updates. The only notable concerns are two 1-star reviews involving a payment dispute over alleged aggressive behavior and a complaint about room descriptions, both of which received professional owner responses. This is clearly a repeat-customer-heavy business with strong loyalty and word-of-mouth recommendations.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0

People love

Exceptional care for anxious dogs(12)Excellent communication and updates(45)Clean, well-maintained facilities(15)Dogs don't want to leave / come back happy(10)Personalized attention to individual pet needs(18)Accepts small animals (rabbits, cats)(12)

Staff shoutouts

Stephanie(95 mentions)George(12 mentions)

Worth noting

Aggressive behavior claim and payment dispute

β€œshe said he was 50% aggressive so I had to put him outside alone and now you have to pay extra $126 for this service, I refused totally as she sent to us 2 videos my dog was lovely and friendly with others”

Misleading room description claim

β€œMy dog was supposed to be in a room ATTACHED to the house, and that's not the case at all”

Owner replies to 78% of reviewsAvg response: 1dprofessional tone52 repeat customers

Top Rated

4.9 stars from 160+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 160 reviews.

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities9 of 14
Reviews160
Repeat customersNumber of reviews that mention returning or being a regular customer.52

Max capacity

12 dogs

Min puppy age

12 months

Pricing

Boarding

$43.2–$62/night

Daycare

$31–$52/day

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