Paws Plaza

Allegations of physical animal abuse by staff members

“He beat on several dogs at different times! Why wasn't anyone monitoring the cameras?!?!”

Escape/Lost dog incident due to negligence

“These guys just lost someone’s dog because their trash guy left a door open.”

Injury caused by staff (historical/previous ownership)

“I rushed him to the vet where they confirmed he had been injured by blunt force trauma..inflicted by a human.”

New 'once-a-month' attendance policy(3 mentions)

“Really disappointed to learn that under the new ownership, dogs have to attend daycare monthly in order to stay eligible.”

Grooming scheduling/communication errors(3 mentions)

“I showed up for the scheduled nail trim and was told that they couldn’t accommodate the appointment today since the groomers had left.”

Dehydration concerns(3 mentions)

“after picking up Tex found him to be panting all the way home... He drank 3/4 of a large bowl when he arrived home.”