PAWtastic Academy Hillsdale

Dog bite incident with alleged staff negligence

“My dog was bit here by another dog! Negligent staff. The staff didn’t even know what happened, they had to look back at the cameras.”

Injury/Physical condition after boarding

“When I received him he had a raw nose on the top of his bridge... Right now at the moment it is discolored unfortunately.”

Lack of live webcams(3 mentions)

“Other places allow you access to security or other cameras setup in play areas so you can peak in at anytime - not just when they want you to see your dog.”

Smell/Hygiene after boarding(2 mentions)

“Our dog came home smell like urine after we boarded her here for a long vacation.”

Evaluation requirements(3 mentions)

“Requires preliminary mtgs before boarding ... is this normal? I called many other Kennels and boarders and did not get the same type of answer.”