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Pawville

Name: Pawville
Address: 295 Tiller Dr, Pawleys Island, SC 29585, Pawleys Island, SC, 29585.0, US
Telephone: +1 843-237-7117

295 Tiller Dr, Pawleys Island, SC 29585

4.9

168 Google reviews

Outdoor yardGrooming

Overview

Pawville is a multi-location pet care facility operating nine villages across four states, offering boarding, daycare, and grooming services for dogs and cats. Founded in 2004 by Phil and Amanda, the company emphasizes safety, cleanliness, compassionate individualized care, and transparent communication with pet parents. The Pawleys Island location is one of their nine facilities serving the Cape Fear region.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

168 reviews analyzed

Pawville is an exceptional dog boarding and daycare facility with an overwhelmingly positive reputation. The facility earns consistent 5-star ratings for its cleanliness, caring staff, and excellent dog happiness. Customers particularly value the daily report cards with photos and webcam access, which provide peace of mind during stays. The staff, especially Cat, Kat, and Cassandra, receive repeated praise for their genuine love of animals and accommodating nature. A few isolated complaints exist regarding communication about extra charges and one deposit refund issue, but these are addressed professionally by ownership. With nearly 90 reviews mentioning return visits, Pawville has built strong customer loyalty in the Pawleys Island community.

Dog happiness

5.0

Staff

5.0

Cleanliness

5.0

Facility

5.0

Drop-off / pickup

5.0

Safety

4.5

Communication

4.5

Value

4.0

People love

Daily report cards and photo updates(45)Clean, well-maintained facility(38)Staff genuinely loves and cares for animals(52)Dogs love coming here/happy dogs(35)Webcams for monitoring(15)Excellent grooming services(18)Good with senior/special needs dogs(12)

Staff shoutouts

Cat(12 mentions)Kat(10 mentions)Cassandra(9 mentions)Hannah(8 mentions)Kim(6 mentions)Jenna(5 mentions)Meagan(3 mentions)

Worth noting

Communication gap about extra charges for playtime during boarding

“My issue was that boarded dogs get barely any playtime now unless you pay extra. I didn't know this when we took him in.”

Remodel delays causing availability issues

“Since the new owners started there remodeling they are never available space for boarding our dog.”

Extra charges for services not clearly communicated upfront

“I only found out when I was picking him up because I overheard another customer discussing the same issue with the front desk associate.”

Deposit refund policy during emergencies

“Due to hurricane Milton hitting us in Florida I called well in advance to cancel and they returned all but $20.”

Owner replies to 85% of reviewsAvg response: 2dprofessional tone89 repeat customers

At a Glance

Google rating

4.9/ 5

Review score

4.8/ 5

Amenities2 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.89

Pricing

Contact facility for pricing

Contact

Visit Website +1 843-237-7117 295 Tiller Dr, Pawleys Island, SC 29585

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