Madison Heights facilities
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Pawz Inn

275 W Girard Ave, Madison Heights, MI 48071

4.8
184 Google reviews
Cage-freeStaff overnightOutdoor yardPool / water playMedication adminGroomingOvernight potty breaksOnline booking

Overview

Pawz Inn is a family-owned doggy daycare and boarding facility in Madison Heights, MI operating since 2006. They offer cage-free daycare and overnight boarding in a 4,800 sq ft indoor and 2,500 sq ft fenced outdoor play area with a pool. Staff are certified in Pet First Aid and CPR, provide 24-hour care, and administer medication at no extra charge.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Daily updates — Free
Feeding policy:Owner provides food

Extras

Multi-dog discount — Doggy Daycare (2 dogs) $58, Overnight Boarding (2 dogs) $95
Owner operated

What Reviews Say

184 reviews analyzed

Pawz Inn receives overwhelmingly positive reviews with 95%+ 5-star ratings. The facility excels in staff friendliness, dog happiness, and communication—providing daily photo updates and report cards. Customers consistently praise the caring staff who treat dogs like family, reasonable pricing, and clean facilities with ample play space. Minor concerns include occasional facility odor complaints, one grooming matting issue, and a kennel cough case—though the owner responds professionally to all negative reviews. Many customers have been bringing their dogs for years, with multiple reviews mentioning 4+ year relationships. The few negative reviews are offset by the owner's proactive outreach and explanation of their policies.

Dog happiness
4.9
Staff
4.9
Communication
4.7
Drop-off / pickup
4.7
Value
4.6
Facility
4.5
Safety
4.4
Cleanliness
4.3

People love

Staff genuinely loves and cares for dogs(85)Dogs excited and happy to attend(60)Reasonable pricing(15)Great communication and photo updates(12)Clean, quality facility(10)Good for socialization/behavior improvement(8)

Staff shoutouts

Tammy

Worth noting

Dog contracted kennel cough/illness at facility

“on the 2nd visit she came home with Kennel Cough and has been very sick”

Eye infections developed after boarding

“one had a greenish yellow goop by his eye...they both had eye infections which needed to be treated by a vet”

Strong odor in facility

“The smell of this place is absolutely horrible. Gag worthy, honestly.”

Grooming caused matting issues

“her undercoat was severely matted, to the point where she's in pain any time I try to rake her coat”

Facility odor/cleanliness concerns

“The smell of this place is absolutely horrible. Gag worthy, honestly.”

Grooming quality for thick-coated dogs

“They didn't have the tools necessary to get to her undercoat. This has caused some serious matting to my dog's undercoat.”

Illness transmission

“on the 2nd visit she came home with Kennel Cough and has been very sick”

Owner replies to 20% of reviewsprofessional tone45 repeat customers

Top Rated

4.8 stars from 184+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 184 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities8 of 14
Reviews184
Repeat customersNumber of reviews that mention returning or being a regular customer.45

Pricing

Boarding

$55–$95/night

Daycare

$24–$58/day

Contact

Visit Website+1 248-583-9663Get directions to 275 W Girard Ave, Madison Heights, MI 48071

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