Pendleton facilities
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Pendleton Pens Pet Resort

6516 County Rd 800 W, Pendleton, IN 46064

3.9
39 Google reviews
Staff overnightOutdoor yardMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Pendleton Pens Pet Resort is a 3-acre, climate-controlled boarding and daycare facility located 1.5 miles outside Pendleton, Indiana. They offer private indoor/outdoor accommodations with 24/7 onsite management, including late evening let-outs at no extra charge. Additional services include professional grooming, doggy daycare, and AKC professional dog handling services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPPc, Bordetella, Distemper, Parvo

Policies & Details

Hours & Billing

Drop-off hours:7am-11am, 4:30pm-6pm
Pick-up hours:7am-11am, 4:30pm-6pm
Checkout time:11am
Late pick-up fee:$75
Billing method:Per night

Cancellation & Deposits

Holiday surcharge

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — Dogs from same family boarded together
Owner operated

What Reviews Say

39 reviews analyzed

Pendleton Pens Pet Resort receives high praise from long-term clients for its cleanliness and friendly staff, with many dogs reportedly eager to visit. However, a small but significant number of reviews detail serious safety concerns, including chemical burns and unexplained injuries. While the majority of experiences are positive, the owner's defensive response to billing complaints and the severity of the reported medical incidents suggest a polarizing level of care.

Cleanliness
4.8
Staff
4.5
Facility
4.5
Dog happiness
4.2
Value
3.8
Drop-off / pickup
3.5
Communication
3.2
Safety
2.5

People love

Cleanliness(6)Long-term trust(5)Complimentary Bath(2)

Staff shoutouts

SandraKate

Worth noting

Severe chemical burns and respiratory distress

“He got chemical burns on all four of his paws & ears, had an inflamed esophagus, lungs & lesions on his togue.”

Unexplained physical injury/bite

“I noticed a large cut on my chocolate labs head... I was told that nothing happened and they were not aware of a cut!”

Multiple infections post-stay

“She was sick again... she had a terrible sinus infection and a urinary track infection.”

Health issues after stay(3 mentions)

“My dog got sick when took her to this place a few years ago.”

Billing and Policy Disputes

“I was overcharged by a full nights stay... False advertisement on their website”

Owner replies to 75% of reviewsdefensive tone8 repeat customers

At a Glance

Google rating
3.9/ 5
Review score
3.9/ 5
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Contact facility for pricing

Contact

Visit Website+1 765-778-3353Get directions to 6516 County Rd 800 W, Pendleton, IN 46064

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