Laval facilities
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Pension canine St-François

5400 Bd des Mille-Îles, Laval, QC H7J 1B3

4.4
40 Google reviews
Staff overnightOutdoor yardAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Pension canine St-François is a family-run dog and cat boarding facility located in the agricultural countryside of Laval, Quebec, just 30 minutes from Montreal-Trudeau airport. They specialize in canine behavior rehabilitation, anxiety management, reactivity training, and socialization, offering both boarding and daycare services along with grooming and training programs. The facility features climate-controlled indoor spaces, outdoor play areas, and a unique approach pairing anxious dogs in a SPA area and active dogs in a Club Med area.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DHPP, Leptospirose, Rage, Calicivirus, Leucémie féline, Panleucopénie

Policies & Details

Hours & Billing

Drop-off hours:8:30am-9:30am
Pick-up hours:4pm-5:30pm weekdays, 3pm-3:30pm weekends
Billing method:Per 24h

Cancellation & Deposits

Holiday surcharge — High season rates apply May 31-Sept 30 and Nov 30-Dec 31

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

40 reviews analyzed

The facility is highly praised for its spacious outdoor environment and expert handling of anxious or high-energy dogs through structured playgroups. While most owners report their dogs return happy and exhausted, there is a significant divide regarding communication and cleanliness. The owner is very active in responding to reviews but tends to be defensive or dismissive toward negative feedback.

Dog happiness
4.8
Safety
4.7
Facility
4.6
Staff
4.5
Drop-off / pickup
4.2
Value
4.0
Cleanliness
3.8
Communication
3.2

People love

Socialization and Play Groups(6)Anxious/Sensitive Dog Care(5)Large Outdoor Spaces(4)

Staff shoutouts

Chantal(4 mentions)Pierre(2 mentions)Ms. Clavel

Worth noting

Hygiene/Sanitation concerns upon pickup

“the blanket, which was completely wet and soiled with urine. Completely disgusting.”

Foreign objects in dog's belongings

“in his food box, we found two empty pill capsules?????? And yet our dog doesn't take any medication!”

Communication/Responsiveness(4 mentions)

“For 5 days we emailed and called repeatedly - still no response from them. RADIO SILENCE.”

Dirty/Smelly dog at pickup(2 mentions)

“My dog came home dirty, exhausted, and thirsty. I had to throw away his bed because it was so stinky and dirty.”

Owner replies to 100% of reviewsdefensive tone7 repeat customers

At a Glance

Google rating
4.4/ 5
Review score
4.2/ 5
Amenities10 of 14
Reviews40
Repeat customersNumber of reviews that mention returning or being a regular customer.7

Pricing

Boarding

$58–$76/night

Daycare

$44–$50/day

Contact

Visit Website+1 450-666-6767Get directions to 5400 Bd des Mille-Îles, Laval, QC H7J 1B3

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