Pension pour chien Jappy-Toutou
2921 Rang du Haut de la Rivière, Sainte-Élisabeth, QC J0K 2J0
Overview
Pension pour chien Jappe-y-toutou is a family-run dog boarding and daycare facility in Sainte-Élisabeth, Quebec, operated by Chantal Bérubé who has 8 years of experience and training in canine behavior. The facility offers both boarding (daily or weekly) and daycare services with heated indoor enclosures, a large fenced outdoor yard, at least 6 hours of daily freedom time, and various activities including socialization, group walks, and cognitive activities.
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What Reviews Say
90 reviews analyzedPension pour chien Jappy-Toutou is highly regarded by pet owners for its exceptional care, cleanliness, and extensive outdoor play areas including a pool. While dogs appear universally happy and well-supervised, the facility faces criticism regarding communication responsiveness and a rigid adherence to operating hours. There is also a significant ongoing dispute with a neighbor regarding noise levels and the owner's interpersonal conduct.
People love
Staff shoutouts
Worth noting
Severe neighbor conflict regarding noise and owner conduct
“The owner goes so far as to tell me to sell my house... No civility. No intelligence.”
Communication and Responsiveness(3 mentions)
“They never answer the phone and never check or return messages.”
Strict/Inflexible Hours(2 mentions)
“The owner was disrespectful to customers who simply wanted to pick up their dogs earlier than usual... made us wait an hour and fifteen minutes in our car.”
Top Rated
4.7 stars from 90+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 90 reviews.
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