Penticton Pet Resort

Alleged neglect of feeding and hygiene during long-term boarding

“neither dog was fed for their entire stay (10 days and 2 days respectively) and the conditions under which the dogs are kept are extremely misleading.”

Kennel Cough (Bordetella) Outbreak

“2 dogs spent 3nights and both came home with sever cases of kennel cough. If this was an issue we should have been notified.”

Lack of communication/updates for anxious dogs(3 mentions)

“I never received a single update, no texts or emails letting me know how he was doing.”

Restricted facility access/tours(4 mentions)

“They won't let you see where the dogs sleep... I was not impressed that I was not allowed into the facility.”

Difficulty with non-social or reactive dogs(3 mentions)

“I would not recommend this kennel to anyone with an anxious dog... told he was 'no longer welcome'.”