Perfect Paws Dog Grooming & Boarding
8318 Scotchmere Dr, Strathroy, ON N7G 3H3
Overview
Perfect Paws Dog Grooming & Boarding operates as a climate-controlled boarding and grooming facility on a 50-acre farm in Strathroy. The facility includes 32 4x8 runs, 8 8x8 runs, 6 outdoor play areas, and two grooming salons. Operations run with 24/7 video surveillance and restricted visitation hours, excluding Christmas Day.
Amenities & Policies
What Reviews Say
67 reviews analyzedPerfect Paws is highly regarded for its affordable pricing and high-quality grooming services, particularly for large and anxious breeds. However, there is a stark contrast between the positive grooming experiences and several serious boarding complaints involving post-stay medical issues and poor communication. While many regulars praise the facility's cleanliness and value, new customers should be aware of reported issues regarding staff bluntness and unresponsiveness to health concerns.
People love
Staff shoutouts
Worth noting
Medical issues post-boarding (lethargy, vomiting blood, UTI, limping)
“Picked us my boy this morning and he was lethargic and sick... vomiting blood and lethargic.”
Lack of feeding/care during stay
“When opening her food container to feed her we noted there was almost the same amount of food left. My dog eats 8 cups of food approximately per day.”
Non-responsiveness to medical concerns
“To date I still have yet to receive a phone call from anyone at Perfect Paws and this was almost 3 days ago.”
Communication and Professionalism(5 mentions)
“Calls to check ahead of time on availability are short, to the point. Blunt... wondering if they were mad at us.”
Scheduling and No-shows(2 mentions)
“The following Monday, no call, no show, and when I followed up again, I finally get a response stating they were unsure of the confusion.”
At a Glance
Pricing
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