Pet Camp Ranger Station

Understaffing leading to dogs crated 8+ hours with minimal enrichment

“I found out that during a 9-9.5 hour day, he only has 3- 20min 'play sessions' and the rest of the day is spent in a CRATE!!!! ALONE!!!”

Dogs showing signs of distress - traumatized behavior, dehydration, skin lesions

“He barely registered who I was? He is such a happy guy and usually prances out of daycare/boarding... but he was like a different dog when I picked him up.”

Lack of transparency about actual care provided vs. promised services

“I am not only mortified at the lack of transparency of this establishment, but I am also saddened by the fact that I was finagled into paying exorbitant amounts of money to just put my pup into a crate the whole day.”

Poor hygiene - dogs smelling of urine at pickup

“Because even with the bath he reeked of urine.”

Generic/uninformative daily updates about dog's specific activities(2 mentions)

“I've only been told generic notes from his stay 'had fun playing on the grass and cuddling with the counselors before bed.' That's great news but I wish it was a little more tailored to his stay/experience.”

High prices relative to actual services delivered(3 mentions)

“I can't believe they're charging $180 to crate dogs for 8 hours a day and give them 'enrichment' for a maximum of 1 hour. Highway robbery.”

Lack of transparency about enrichment activities and group play guarantees(2 mentions)

“He said there's no way to guarantee he would even have a group play session. Basically if only reactive or non-social dogs come then my dog would not have any group play time with other dogs.”