Pet Dynasty: Boarding, Daycare, Grooming & Training Academy
7132 Johnson Dr D, Pleasanton, CA 94588
Overview
Pet Dynasty is a premier pet boarding, daycare, grooming, and training facility in Pleasanton, CA offering cage-free accommodations with 24/7 staff presence, live Nest cameras for pet monitoring, and climate-controlled play areas. They provide comprehensive services including dog and cat boarding with daycare integration, positive reinforcement training programs, and grooming, with prices ranging from $35-98 per night depending on pet type and suite selection.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella, K9 Influenza, FVRCP, FELV
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
What Reviews Say
79 reviews analyzedThe facility presents a starkly polarized reputation; long-term clients praise the owner's veterinary background and the staff's affection, while a significant minority of recent reviews report alarming negligence. Serious allegations include pets returning covered in waste, significant weight loss due to missed feedings, and even a case of partial paralysis. The owner's responses are frequently defensive, often blaming the pet's behavior or the owner's expectations rather than addressing service failures.
People love
Staff shoutouts
Worth noting
Severe medical negligence/injury
“our 2yo golden retriever sustained a spinal cord injury or infection during a 2-week stay. He was paralyzed in the hind legs... owner's behavior was extremely suspicious, refusing to share the camera footage.”
Sanitation and hygiene failure
“He is absolutely disgusting looking and smelling... covered in his pee and poop. I was told he spills his water. He is covered and dripping wet.”
Starvation/Feeding neglect
“once again our dog was not fed. I left 5 containers of food. Received 3 back... No one could confirm whether he ate today or not.”
Feeding instructions ignored(5 mentions)
“The employees seemed un interested in our feeding instruction... they returned most of the canned food back!”
Excessive crating/confinement(4 mentions)
“The open area toward the back of the building had crated dogs all howling continuously.”
Billing and package discrepancies(3 mentions)
“Carlos tries to sell you a boarding pass and then randomly add extra days which you have never used.”
At a Glance
Min puppy age
3 months
Pricing
Boarding
$50–$98/night
Daycare
$35–$50/day
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