Pet Images Resort
10824 Hudson Blvd N, Lake Elmo, MN 55042
Overview
Pet Images Resort is an 8-acre pet resort in Lake Elmo, MN offering boarding in luxury suites ($75/night), standard kennels ($45/night), and kitty condos ($25/night), along with doggy daycare ($31-37/day), professional grooming (starting at $60), and a members-only dog park with splash pad. Since 1998, the ABKA-member facility provides climate-controlled accommodations with outdoor play areas, requiring Bordetella, Distemper/Parvo, and Rabies vaccinations, with spay/neuter required at 7 months and a $20 temperament evaluation.
Amenities & Policies
Required vaccinations: Bordetella, Distemper/Parvo, Rabies, Canine Influenza
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
195 reviews analyzedPet Images Resort enjoys overwhelmingly positive reviews with 90%+ 5-star ratings. Customers consistently praise the caring staff (especially Nikki, Lisa, and Michelle), clean facilities, spacious suites, and excellent grooming services. Dogs are described as excited to attend and coming home happy. The main concerns are a single kennel cough outbreak incident (review 90) and occasional grooming communication issues. Many customers have been bringing their dogs for years (some for 15+ years), indicating strong loyalty and trust in this family-owned facility.
People love
Staff shoutouts
Worth noting
Kennel cough outbreak - dogs contracted illness after staying at facility
“This place is a decrepit Petri dish riddled with canine diseases... I picked my dogs up one time and they were both infected, one badly enough to require antibiotics. I called to let the staff know and they seemed rather nonchalant about it.”
Grooming performed without owner consent
“they shaved my sheltie with out my permission. they should of called me.”
Online booking system failures
“I would suggest not booking online as this is the 2nd time my request was not followed up and this time. I had to find a different place for my pets due to the reservation not going through.”
Grooming service issues (forgotten services, quality concerns)(3 mentions)
“Worst grooming ever.”
Grooming nail clipping forgotten
“They promised to clip his nails at drop off then said then at pick up they had just forgotten to.”
Top Rated
4.8 stars from 195+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 195 reviews.
At a Glance
Min puppy age
7 months
Pricing
Boarding
$45–$75/night
Daycare
$31–$37/day
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing