Pet N Play Luxury Pet Resort

Dog identity mix-up during pickup

“The person picking up my 2 dogs for me was given someone else’s similar looking dog. The other owner who got my dog discovered the problem-not staff.”

Physical injuries and medical neglect

“dog came home with tail painfully snapped at a 90 degree angle... and a puncture wound from a fight was missed until she bled on bed linens all night.”

Disease transmission/Vaccination oversight

“My dog ended up contracting bordetella that turned into bronchitis, spreading it to my other 3 dogs... staff was negligent and did not inform me that he needed this vaccine.”

Strict/Inflexible Vaccination Policies(5 mentions)

“they will not take even with up to date shot records... because she is from out of state now.”

High Pricing(6 mentions)

“It is just a little on the pricey side. But definitely worth it.”

Grooming injuries/quality(3 mentions)

“My animal was groomed here and they ripped out her fur giving her a bald spot.”