Pet Paradise Atlanta

Severe medical negligence regarding medication

“When I picked them up on the 6th day, they returned half of the medication to me!!! My heart sank realizing that my dog did not have her medication.”

Pets returned covered in urine/feces

“My puppy was covered in pee, her fur was very nasty and smelled bad like she’d just been sitting in her own urine.”

Physical injuries and attacks

“The first day after I dropped him off, I got a call that he had been attacked by another dog during group play... needed multiple sutures and a drain placed in his ear.”

Identity error / Wrong dog brought out

“They brought out a different dog that looks similar to my dog... My dog is a girl and the other dog they thought was my dog was a boy.”

Cleanliness and Odor(15 mentions)

“The facility stinks!!!!! It smells so baddd!! The smell of urine hits you in the parking lot!”

Lack of actual playtime/Crating(10 mentions)

“I checked the cameras multiple times throughout the day and didn’t see any play time happening... basically he was on 23 hour lockdown.”

Grooming delays and quality(8 mentions)

“I arrived at 7:55 AM... At 5:15 the manager said I’m just going to give you your dog as is. They give me a damp dog, that had not been groomed after 9 hours!”