Pet Paradise

Serious grooming injury (eye cut) and lack of disclosure

“I took her to the vet the next day and she had obtained a very bad cut in her left eye that the grooming place never mentioned to me.”

Severe illness/dehydration post-boarding

“Vet said our dog almost died... Our dog was terribly ill after staying there and they tried to hide it from us.”

Unattended overnight isolation (13.5+ hours)

“Everyone leaves at 6:00pm and no one comes back until 7:30am the next morning... all of the animals are left here alone… in isolation… for 13 1/2 hours straight??”

Communication/Phone responsiveness(6 mentions)

“No one ever answers the phone. Scheduling is difficult when they do.”

Unwanted shaving of double-coated breeds(3 mentions)

“I asked for my dogs hair to be thinned and trimmed... they had shaved him. At no point did I ask for that!”

Rude front desk staff(5 mentions)

“The girls are just so rude it makes me not want to go there anymore.”

Pricing discrepancies(4 mentions)

“When I went to pick up I was told that it was $108, that is almost $50 more then I was told.”