Pet Paradise Fleming Island

Physical injury/Dog attack

“My dog Jack stayed there this weekend and was attacked by another dog. He has staples in his ear and lacerations on his hips.”

Neglect/Underfeeding

“I had carefully measured and packed the exact amount of food... nearly half of it was still in the container when we got it back.”

Sanitation/Hygiene (Urine)

“Handed me my dog smelling like pee and covered in it. I immediately took him out to pee and it was if he hadn’t peed in hours!”

Grooming failures(8 mentions)

“Asked for grooming before we pick her up. She was not groomed but they offered a discount on grooming at next stay.”

Vaccination record rigidity/Communication(5 mentions)

“They would not take the dog because his shot record was ONE DAY expired. They should have told me this before they confirmed his reservation.”

Hidden fees/Pricing errors(6 mentions)

“We were also quoted the wrong pricing at drop-off... they charge a $20 fee for pickup after 12pm, and that is forcing the parents to pickup in the morning.”