Pet Paradise Odessa

Severe medical neglect/unnoticed injuries

“found an infected wound under his arm. It was large, red, with pus coming out of it... no one at Pet Paradise had noticed.”

Physical altercation/Dog attack

“My dog was attacked by another dog and ended up needing stitches and part of his ear cut off.”

Medication/Food mismanagement

“they overfed her by double the prescribed dosage... had we come on the scheduled date, she would’ve had no food for 24 hours.”

Allegations of drugging pets

“I’ve finally come to terms with the fact that my dog is being drugged. She always comes home a little different.”

Lack of on-site Vet services

“They also advertise vet care on site, but they haven't had a vet there in a year and a half.”

Hygiene/Potty issues

“My dog came home smelling like urine, with urine and feces crusted on him.”

Hidden costs/Pricing

“you have to pay separately for play time which is almost as much as the boarding fee.”

Account/Vaccination discrepancies

“I discover someone deactivated my account entirely... something about that entire incident screams shady.”