Pet Paradise Resort

Medication errors and lack of communication regarding health concerns

“found out he had more meds left than he should have and a fresh cut on his leg. I can't even be sure to whom they gave the meds that were missing.”

Neglect/Hygiene issues during isolation

“both were covered in urine, smelled terrible, had eye gunk covering their eyes... Lucy didn't even come back with her collar.”

Grooming quality/oversight(2 mentions)

“we noticed he had not been bathed, his bottom still had dried poop under his tail and he looked unpatched.”

Holiday booking policies

“They changed their holiday boarding policy and are now requiring a 3 night minimum... implemented AFTER I made my reservation.”