Sanford facilities
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Pet Paradise Sanford

pet paradise

1100 W 1st St, Sanford, FL 32771

4.5
508 Google reviews
Cage-freeLive webcamOutdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Pet Paradise Sanford is a premium dog boarding and daycare facility featuring climate-controlled suites, a bone-shaped swimming pool, synthetic grass play areas, and a dedicated Tiny Town area for small dogs under 30 lbs. The facility offers on-site grooming, veterinary care through NewDay Veterinary Care, and various suite options including standard, VIP, and cat condos. Rates range from $52-122/night for boarding and $22-52/day for daycare.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DAPP, Bordetella

Policies & Details

Hours & Billing

Late pick-up fee:$20
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:$100 deposit non-refundable if cancelled less than 7 days before stay
Deposit required — $100
Holiday surcharge — Seasonal rates apply

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

Extras

Multi-dog discount — Second dog discounted rate
Senior dog accommodations

What Reviews Say

494 reviews analyzed

Pet Paradise Sanford is highly regarded for its impressive amenities, including a bone-shaped pool and live webcams that provide peace of mind to many owners. While the majority of customers report happy, tired dogs and a friendly front-desk staff, there are significant polarized reviews regarding safety and medical oversight. Serious concerns have been raised about physical injuries, kennel cough outbreaks, and a lack of transparency regarding sudden policy changes or grooming fees.

Facility
4.8
Cleanliness
4.7
Dog happiness
4.6
Staff
4.5
Drop-off / pickup
4.2
Communication
3.8
Value
3.5
Safety
3.2

People love

Webcam access(28)Bone-shaped pool(15)Exhausted/Happy dogs(22)

Staff shoutouts

Konnie(4 mentions)Caroline(3 mentions)Jackie(2 mentions)Mariah

Worth noting

Severe physical injuries/neglect

“My smallest dog has multiple puncture wounds around his neck... the skin is completely raw there.”

Allegation of physical abuse on camera

“this girl put her foot under Stella’s belly dropped kicked her belly and raised her off the floor…yes we saw it happen.”

Medical negligence/Vaccination error

“My dog was “mixed up” with another dog at the resort and given a VACCINATION and full exam that was all meant for another dog.”

Kennel Cough/Illness(5 mentions)

“He was diagnosed with Kennel Cough 4 days later... my husband will now miss a wedding.”

Grooming quality/Hidden fees(7 mentions)

“they would be adding an extra handling fee because they had to muzzle him... they did not tell me about the possible fee.”

Communication regarding new policies(4 mentions)

“I was not informed of this cancellation until I arrived to drop her off. This forced me to cancel a round trip flight.”

Owner replies to 85% of reviewsAvg response: 3dprofessional tone42 repeat customers

Top Rated

4.5 stars from 508+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 508 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.2/ 5
Amenities12 of 14
Reviews508
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Min puppy age

3 months

Pricing

Boarding

$52–$122/night

Daycare

$22–$52/day

Contact

Visit Website+1 407-322-3350Get directions to 1100 W 1st St, Sanford, FL 32771

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