Palm City facilities
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Pet Spoilers Spa LLC

925 SW Martin Downs Blvd, Palm City, FL 34990

4.7
115 Google reviews
Cage-freeGroomingOnline booking

Overview

Pet Spoilers Spa is a pet grooming and boarding facility located in Palm City, Florida. They offer dog and cat grooming, nail trimming, and dog boarding services in a cage-free environment whenever possible. The facility provides curbside service, all-in-one pricing, and early morning hours (7:30 AM to 3 PM) Tuesday through Saturday.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Feeding policy:Owner provides food

What Reviews Say

115 reviews analyzed

Pet Spoilers Spa LLC receives overwhelmingly positive reviews (95%+ 5-star ratings) with customers praising the exceptional care, staff compassion, and fair pricing. The owner John and staff (especially Angel and Allison) are frequently commended for their patience with anxious pets and going above and beyond, including emergency assistance. A small number of negative reviews cite dirty facilities, grooming quality issues, or communication failures, but these are outliers. The business demonstrates strong community loyalty with many customers returning for 12+ years. Owner responds warmly to nearly all reviews, treating customers like family.

Dog happiness
5.0
Staff
5.0
Value
5.0
Safety
4.5
Facility
4.0
Communication
4.0
Drop-off / pickup
4.0
Cleanliness
3.5

People love

Exceptional staff compassion and care(45)Great with anxious/special needs pets(15)Reasonable/fair pricing(12)Owner goes above and beyond(10)Dogs happy and love coming back(20)

Staff shoutouts

John(65 mentions)Angel(8 mentions)Allison(8 mentions)Catherine(2 mentions)Anthony(2 mentions)Chanel(2 mentions)KellyBarb

Worth noting

Dirty facility conditions

“The place was disorganized and dirty”

Cigarette smoke smell in facility

“I walked him and it smelled so bad like cigarette smoke in the place”

Poor grooming quality/butchered dog

“My beautiful Westie was butchered by a groomer who supposedly was a groomer of show dogs”

Communication failures - no updates/call backs

“I called at 1:45 pm and had to leave a message as no one answered the phone. Again, no call back!”

Grooming not as requested/wrong cut(2 mentions)

“I did not recognize my dog. She was cut short all over... I showed a picture told her not short!!!”

Long wait times without communication

“12 came and went with no call or update. I called at 1:45 pm and had to leave a message”

Owner replies to 28% of reviewswarm tone42 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.4/ 5
Amenities3 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Contact facility for pricing

Contact

Visit Website+1 772-220-6714Get directions to 925 SW Martin Downs Blvd, Palm City, FL 34990

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