Pet Tailor
20 Victory Lane, Castleton, VA 22716
Amenities & Policies
What Reviews Say
15 reviews analyzedPet Tailor receives predominantly enthusiastic reviews highlighting caring staff, repeat use, happy pets, grooming quality, and good overall care. Two reviews report serious communication and reservation reliability problems, while one notes that only cash or check is accepted.
People love
Staff shoutouts
Worth noting
Reservation commitment was not honored and the customer was not notified proactively.
“Booked 2 weeks in advance. Called Saturday before vacation to confirm only to be told that they weren't going to be able to keep their commitment. No call!”
Failure to follow up with a prospective boarding customer.
“I never got a call back. I tried reaching out to them again and never got a response.”
Incorrect or nonworking contact information was reported.
“The phone number that my husband had for you did not work”
Communication and follow-up(2 mentions)
“I never got a call back. I tried reaching out to them again and never got a response.”
Reservation reliability
“Booked 2 weeks in advance. Called Saturday before vacation to confirm only to be told that they weren't going to be able to keep their commitment.”
Payment options
“Just remember to bring cash or check (no credit/debit accepted).”
At a Glance
Pricing
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