P'etcetera Boarding and Grooming

Allegations of pet death following boarding/grooming

“My dog died as a result of me taking her to these peope... There was pyrethrin in [the flea treatment].”

Physical injuries (cuts, burns, gashes)

“I picked up my dog and she had gashes in her face and a knot on her head and they couldn't explain what happened.”

Aggressive/Hostile owner behavior

“The owner operates in a chaotic manner... he then said 'WE ALL MAKE MISTAKES' which was the dumbest thing to say.”

Strong odors/Unsanitary lobby(8 mentions)

“The smell is overwhelming. Made me sick. I didn't leave my baby.”

Long wait times for grooming(5 mentions)

“I dropped my Shih Tzu off at 9:30 and just now picked her up at almost 2:45. She was there for 5 hours!!!”

Pets returned soiled (urine/mud)(4 mentions)

“Both dogs soaked in piss. Red soar paws from standing in it for days.”