Petite Paws Pet Hotel

Reported illness after boarding and disputed source

“my dog came back with kennel cough, and Lori completely denied that there was any chance that my dog got it from there.”

Reported illness after boarding and suspected housekeeping concern

“Both my dogs came home sick. I don’t know if it was cold weather cold or kennel cough. But that’s first time either has been sick. Possibly poor housekeeping.”

Alleged rude and non-accountable owner response

“The owner, Lori, is EXTREMELY RUDE, doesn't take accountability for the shortfalls of her business”

Unwelcoming customer interaction

“zero eye contact, zero smiles, and zero warmth.”

Dogs became ill after boarding(2 mentions)

“Both my dogs came home sick. I don’t know if it was cold weather cold or kennel cough.”

Customer service and accountability(2 mentions)

“EXTREMELY RUDE, doesn't take accountability for the shortfalls of her business”

Unwelcoming drop-off experience

“It was one of the most uncomfortable, unwelcoming environments I’ve ever walked into LOL.”

Value for money

“the price you pay for boarding at this so called "pet hotel" is so not worth it.”