Clinton facilities
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PETS Boarding Kennel & Daycare

81028 London Rd, Clinton, ON N0M 1L0

4.8
109 Google reviewsGoogle Verified
Outdoor yardAccepts puppiesMedication adminGroomingClimate controlledOnline booking

Overview

PETS Boarding Kennel & Daycare is a 5000 sq ft climate-controlled facility on 7.5 acres in Clinton, Ontario, featuring over 40,000 sq ft of fenced outdoor play yards. They offer dog boarding, doggie daycare, and cat boarding services along with basic grooming, nail trims, and enrichment activities. Since January 2023, they have implemented a waiting list for new customers and are currently not accepting new clients.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies2+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DHPP (DAPPV), Rabies

Policies & Details

Hours & Billing

Drop-off hours:8:00am-10:00am
Pick-up hours:4:00pm-6:00pm

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:$35 + HST fee for cancellations less than 24 hours

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Extras

Senior dog accommodations

What Reviews Say

109 reviews analyzed

PETS Boarding Kennel & Daycare is highly regarded for its clean, spacious facilities and the genuine affection the staff shows toward the animals. Customers frequently note that their dogs are ecstatic upon arrival and return home exhausted and well-cared for. While the facility faces some criticism regarding booking availability and occasional communication lapses, the overwhelming majority of clients trust the owners implicitly with both boarding and specialized services like nail trims and medication administration.

Dog happiness
5.0
Cleanliness
5.0
Staff
4.9
Safety
4.9
Facility
4.8
Value
4.7
Drop-off / pickup
4.5
Communication
4.2

People love

Dog Excitement(12)Nail Trimming(5)Post-Stay Fatigue(14)

Staff shoutouts

Jenn(11 mentions)Jason(6 mentions)BrookeBonnie

Worth noting

Hostile interaction with long-term client

“To have it end in a cloud of attacks and threats is wrong and it was totally avoidable.”

Availability/Booking Difficulty(3 mentions)

“My only complaint is that it is usually full, so you have to book months ahead in advance.”

Communication/Unreturned calls(2 mentions)

“I called several times and left messages .they never returned calls .”

Training Class Quality

“Training class Was next to a busy road couldn’t hear her most of the time... trainer didn’t show up.”

Top Rated

4.8 stars from 109+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 109 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities6 of 14
Reviews109
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Min puppy age

2 months

Pricing

Contact facility for pricing

Contact

Visit Website+1 519-482-8000Get directions to 81028 London Rd, Clinton, ON N0M 1L0

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