PetSmart Doggie Day Camp
petsmart5 Main St, East Hartford, CT 06118
Overview
PetSmart PetsHotel & Doggie Day Camp in East Hartford, CT is a chain boarding and daycare facility located inside PetSmart stores. It offers overnight boarding with Standard Guest Rooms, Private Suites, and Kitty Cottages, plus Doggie Day Camp with structured activities. The facility has safety-certified staff, on-call veterinarian, and provides twice-daily exercise walks and medication administration for an additional fee. Training and grooming services are also available.
Amenities & Policies
Required vaccinations: Rabies, DAPP, Bordetella, FVRCP
Breed restrictions: pit bull terrier - american
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
3 reviews analyzedThe facility receives strong praise for its core services—staff are described as wonderful, attentive, and loving; the facility is clean; and dogs consistently return happy, healthy, and tired from fun daycare days. However, a significant red flag emerges around management, with one reviewer specifically calling out a manager (Janette/Janet) as rude and toxic to employees. This single negative review about leadership contrasts sharply with the otherwise positive experiences described in the other two reviews.
People love
Worth noting
Manager (Janette/Janet) described as rude, lacking knowledge, and treating employees poorly
“She's beyond rude has no knowledge and treats employees like absolute trash. She should not be working there and is bringing the whole store down.”
Manager behavior and attitude
“She's beyond rude has no knowledge and treats employees like absolute trash.”
At a Glance
Pricing
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