PetSmart Doggie Day Camp

Overnight dogs allegedly lack in-person supervision

“So from 9PM-7AM your dog is unsupervised.”

Reported post-care distress and possible welfare concern

“he was clearly distressed when I got him home, drinking excessively and refusing to eat.”

Reported understaffing or inability to manage group care

“The staff seemed overwhelmed and unable to manage the large group of dogs”

Breed restriction

“They don't accept any bully breeds becuase of insurance purposes saying they are high risk.”

No overnight staff or supervision(3 mentions)

“So from 9PM-7AM your dog is unsupervised.”

Perceived cost-cutting and overnight staffing(2 mentions)

“they dont keep staff there overnight anymore to watch the dogs becuase they care more about their costs.”

Staff rudeness or poor demeanor(2 mentions)

“they are extremely rude!!!”

Lack of communication

“There was no communication throughout the day regarding his well-being”

Insufficient individual attention

“showing little individual attention or care.”