PetSmart Doggie Day Camp
3667 Wedgewood Ln, The Villages, FL 32162
Overview
PetSmart PetsHotel & Doggie Day Camp in The Villages, FL offers overnight boarding and daycare services for dogs and cats. The facility provides climate-controlled accommodations including Standard Guest Rooms and Private Suites, with on-site care and an on-call veterinarian. Additional services include grooming, training, and medication administration for an extra fee.
Amenities & Policies
Required vaccinations: Rabies, DAPP, Bordetella
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
7 reviews analyzedThe facility receives overwhelmingly positive reviews (6 of 7 are 5-star), with pet parents praising the attentive staff, regular updates with photos, and engaging activities. Multiple customers are repeat visitors who appreciate the caring environment. However, one severe negative review highlights a grooming injury (nail cut into quick) with complete staff indifference, representing a significant red flag for safety and customer service. The mixed-to-positive overall sentiment is tempered by this isolated but serious incident.
People love
Worth noting
Nail trim injury - dog limping with nail cut into the quick, staff ignored customer concerns
“Extremely disappointed after bringing my dog for a nail trim and leaving with ragged rough cut nails including one cut far into the quick. When I asked why she was limping not one of the employees acknowledged me or even seem to care.”
Staff indifference/lack of acknowledgment
“When I asked why she was limping not one of the employees acknowledged me or even seem to care.”
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing