Petspa- Grooming, Resort, Daycare & Boutique

Unattended overnight boarding resulting in pet death

“Toby was no longer with us and the worst thing nobody knew or knows what happened... we found out that the dogs sleep alone and the owner of the place clarified that they were not required to have anyone at night.”

Physical abuse/Animal cruelty

“the man in charge of walking him decided to kick him repeatedly so he would no longer pull”

Grooming injuries (bleeding/raw skin)

“one of his ears is bleeding a little as im writing this, awful service.”

Lack of overnight supervision(12 mentions)

“How can you even see if the dogs are ok via the cameras if all your lights are off and there are no windows???”

Hidden fees/Pricing disputes(3 mentions)

“EVERYTME I HAVE BEEN HERE THEY COME UP WITH DIFFERENT CHARGES, VERY UNETHICAL AND RUDE.”

Poor communication/Unanswered calls(5 mentions)

“On Sunday I called again, nobody answered me, I left a message hoping that they would call me... this did not happen”