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PetSuites Cave Creek

Name: PetSuites Cave Creek
Address: 5238 E Carefree Hwy, Cave Creek, AZ 85331, Cave Creek, AZ, 85331, US
Telephone: +1 602-834-3276
Rating: 4.8

5238 E Carefree Hwy, Cave Creek, AZ 85331

4.8

215 Google reviews

Live webcamGroomingTrainingOnline booking

Overview

PetSuites Cave Creek is a pet boarding, daycare, grooming, and training facility celebrating 25 years of service. They offer sizable suites for boarding, daycare with play opportunities, professional grooming, and training services. The facility features webcams for pet parents to monitor their pets and provides daily updates including photos of pets eating schedules and activities.

Amenities & Policies

Cage-free

WebcamLive stream

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Daily updates — Free

Feeding policy:Owner provides food

Extras

What Reviews Say

203 reviews analyzed

PetSuites Cave Creek is highly regarded for its exceptionally clean facility and a staff that genuinely cares for animals, often going above and beyond for senior dogs or those with medical needs. While the majority of customers report happy, well-exercised pets and excellent grooming by specific staff like Alyssa, there are occasional reports of long wait times for grooming and a significant instance of an unreported injury. Overall, the facility maintains a premium reputation with strong communication through 'paw-gress' reports and active management involvement.

Cleanliness

5.0

Staff

4.9

Facility

4.9

Dog happiness

4.8

Drop-off / pickup

4.6

Communication

4.5

Safety

4.3

Value

4.2

People love

Cleanliness(18)Staff Care/Attentiveness(25)Post-visit exhaustion(12)Senior/Special Needs Care(8)

Staff shoutouts

Alyssa(9 mentions)Gina(10 mentions)Elliot(3 mentions)Tessa(3 mentions)Michele(3 mentions)

Worth noting

Unreported injury during boarding

“noticed our 11 year old lab couldn’t use his ear. Looked inside and it was matted with blood... vet said it appears he was bit by another dog.”

Grooming neglect/delays

“7 hours they had him, and nothing! No call, no text...no explanation. Who is running / supervising this circus?”

Grooming wait times/quality(4 mentions)

“Our 2 Havanese came home with uneven cuts, greasy hair around their ears and were not let out for toileting for 5 + hours.”

Webcam visibility issues(3 mentions)

“My only complaint is I could not see my dogs on the video cam. When I went to view the Webcam, I saw other dogs, but not mine.”

Strict vaccine requirements(2 mentions)

“My other con is that there are inflexible vaccine requirements above and beyond those recommended by her veterinarian.”

Owner replies to 98% of reviewsAvg response: 2dwarm tone24 repeat customers

Top Rated

4.8 stars from 215+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 215 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.7/ 5

Amenities4 of 14

Reviews215

Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Contact facility for pricing

Contact

Visit Website +1 602-834-3276 5238 E Carefree Hwy, Cave Creek, AZ 85331

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