PetSuites Fulshear

Medication mishandling and staff dishonesty

“The person giving the medication confessed they dropped 2 pills... and decided to throw the rest of the second bottle away to balance out the remaining amount and avoid evidence that would get them in trouble.”

Neglect of hygiene/Puppy left in waste

“He was covered in poop for at least 5 hrs that we could tell... I had watched him the day before lay in poop for hours.”

Significant weight loss during boarding

“When I returned my dogs rib cage and spine were showing. I submitted my post service feedback and got connected to their manager. She basically called me a lier.”

Medical/Special Care Neglect(2 mentions)

“The wash cloth is returned the very same way it was given at drop off, and from the look of his eyes, they were not rinsed daily.”

Communication/Update Failures(3 mentions)

“Only got 2 updates when I paid for an every day update and also paid for a groom and that didn’t happen as well.”