PetSuites Roswell

Severe health/hygiene neglect (Weight loss, infections, dehydration)

“My husky who is usually 65 Lbs now weighed 40 lbs... they were both all bones... covered in poop and pee... diagnosed with RING WORM.”

Safety/Aggression incidents in parking lot/group play

“My dog was attacked by a vicious German Shepard in the parking lot... The PetSuites staff offered no help.”

Undetected injuries during stay

“I picked him up tonight... discovered [a wound requiring] 5 staples to my poor dog... staff said 'nothing happened'.”

Communication/Phone responsiveness(12 mentions)

“My biggest issue is that they never pick up the phone. I have to physically drive over to get a response.”

Billing discrepancies and deposit policies(9 mentions)

“Dishonest billing practices. Billed for services we did not ask for and highly doubt the dog received.”

Breed restrictions (Bully breeds)(3 mentions)

“I was immediately told that Pet Suites didn’t allow ‘any bulldog type’ dogs to engage in group play.”