Pine Street Kamp K-9 Pet Resort and Day Spa

Alleged dog bite or injury during boarding, reportedly not disclosed at pickup

“Once I got my baby home, I noticed a small mark on his nose... it was definitely a dog bite.”

Reported safety incident involving a boarding dog

“I have had the unfortunate experience of seeing many dog bites... it was definitely a dog bite.”

Nail-trim injury and incomplete service

“She brought her out,bleeding on one toe nail and did not finish all of them!”

Extended grooming delay and alleged inadequate care during wait

“At 500 PM they still are not finished with him... He has been cooped up in a kennel all day and its pass his meal time.”

Reported estimate-to-final billing discrepancy

“The estimate I was given was $306 and some change... the total also I paid was way off and more than the estimate I was given.”

Charged for an allegedly undelivered service

“I never received a photo to my text or email... I was CHARGED for the Text Photo to Owner.”

Reported rude staff and unexplained ban

“Staff there is rude!!! And will ban you for no reason without telling you anything”

Grooming quality or completeness(3 mentions)

“I now know that they did not trim or pluck the hair inside his ears, and he now has an ear infection.”

Pricing or billing discrepancies(3 mentions)

“I was going to book daycare for 2 of my dogs. Their website quotes a price, but when you get a price in your account on their website, it's higher.”

Communication or follow-up failures(3 mentions)

“The 1st 2 times I asked them about shots Because he was only 8 weeks old and they said they would call me back and never did .”

Limited facility access or visibility(2 mentions)

“You aren’t allowed inside which has always bothered me as I like to see how clean a place is.”

Inconsistent nail-trim service(2 mentions)

“Sometimes they do a good job sometimes I am unsure if they even clipped her nails.”