Natrona Heights facilities
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Pittsburgh Paws Pet Resort

3234 Burtner Rd, Natrona Heights, PA 15065

5.0
117 Google reviews
Cage-freeStaff overnightOutdoor yardMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Pittsburgh Paws Pet Resort is a 5-star rated pet resort in Natrona Heights, PA featuring 4 acres of outdoor space with 24/7 onsite management. They offer dog boarding ($50/night), doggy daycare ($24-$42/day), cat boarding, grooming, training, and a self-serve dog wash. The facility requires all vaccines administered by a certified vet, spay/neuter for dogs over 8 months, and a temperament assessment/daycare trial before boarding.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Distemper, Rabies, FVRCCP (cats), DHPP, DHLPP, Flea & Tick Treatment

Policies & Details

Hours & Billing

Drop-off hours:8am-6pm (weekday), 8am-12pm/4pm-6pm (weekend)
Pick-up hours:8am-6pm (weekday), 8am-12pm/4pm-6pm (weekend)
Checkout time:12pm
Late pick-up fee:$25
Billing method:Both days

Cancellation & Deposits

Holiday surcharge$25

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required at 8 months for daycare, intact allowed for overnight boarding at Natrona Heights but cannot participate in daycare

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discountAdditional dogs same family: $40/night (boarding), $70 for 2 dogs full day daycare, $96 for 3 dogs full day

What Reviews Say

116 reviews analyzed

Pittsburgh Paws Pet Resort receives overwhelmingly positive reviews with 98% 5-star ratings. Customers consistently praise the caring staff, clean facility, excellent communication through daily photos, and the obvious happiness dogs experience. The one negative review related to a vaccination policy misunderstanding, which the owner addressed professionally. Long-term loyalty is evident, with many customers referencing multi-year relationships and recommending the facility as the best in Pittsburgh for daycare and boarding.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
5.0
Drop-off / pickup
4.5

People love

Staff kindness and genuine love for animals(65)Dog happiness and enjoyment(60)Clean and well-maintained facility(18)Daily photo updates and communication(15)Great for socialization(12)Reasonable pricing(10)

Staff shoutouts

Marisa(6 mentions)Karissa
Owner replies to 100% of reviewsprofessional tone35 repeat customers

Top Rated

5.0 stars from 117+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 117 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities9 of 14
Reviews117
Repeat customersNumber of reviews that mention returning or being a regular customer.35

Pricing

Boarding

$50/night

Daycare

$24–$42/day

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