Planet Pooch

Dog attacked by another dog at daycare - serious injury requiring veterinary care (deep bite wound to neck, tissue damage)

“On her second full day of daycare (12/29/25), she was aggressively attacked... The bite was deep enough that the veterinarian stated a separate incision had to be made to open the tissue pocket created by the bite in order to prevent infection and possible abscesses.”

Incorrect grooming cut - dog shaved to the bone with mohawk and goatee

“I gave this company a beautiful, fluffy dog and asked for a short, shaggy cut. I got back a dog shaved to the bone with a mohawk and a goatee.”

Customer service issues - customer cut off after missing one appointment

“They mixed up our appointment date one time and because we missed our appointment 1 time... they cut us off. They rudely texted us 'we were not a good fit for their company.'”

Pricing changes and perceived lack of compassion

“They change their pricing frequently, they lack sympathy and all about business and money. They have zero compassion nor do they care about the dogs in their care.”

Pricing concerns - slightly expensive(8 mentions)

“It's a little pricey but it's worth it.”

Limited hours (no Sunday, early closing)(3 mentions)

“I wish they were open on Sundays and I wish they had a different loyalty/package program.”