Playful Pack

Dog injuries/bites during evaluation or daycare

“gave me back a dog that was bitten in his muzzle, which ended in a $360 emergency vet visit.”

Failure to notify owner of injury

“My dog got bitten by another dog... I was not informed by the staff, so did not realize it until Friday night when he started acting distraught.”

Allegations of dog fatalities

“There have been 2 dogs that have died after being there! They clearly don’t watch the dogs properly.”

Lobby Odor(2 mentions)

“odiferous lobby, more so than other place we visited, and doggie comes back with odor on her fur.”

Lack of outdoor space(2 mentions)

“No outdoor spaces for playtime like another local spot.”

Crating/Confinement policies(2 mentions)

“observed via camera that he was confined to a crate for extended periods — including one instance of over 90 minutes.”