Playful Paws Daycare, Boarding and Grooming

Severe cleanliness and odor concern at the facility

“the STRONG smell of urine and dirty dog took my breath away, awful!!”

Reported contagious illness following a seven-day boarding stay

“she was diagnosed with kennel cough.”

Insufficient promised communication during boarding

“I only received two updates—and only after I called and asked for them.”

Reported behavioral or group-care concern during stay

“I was told he was not doing well with other dogs and had to be separated.”

Inconsistent or insufficient updates(2 mentions)

“I only received two updates—and only after I called and asked for them.”

Organization and professionalism(2 mentions)

“This was a budget service, but the experience felt extremely unprofessional and disorganized.”

Cleanliness and odor

“the STRONG smell of urine and dirty dog took my breath away”

Illness after boarding

“she was diagnosed with kennel cough.”

Dog stress at pickup

“When I picked him up, he was visibly stressed”