Playful Paws Kennel & Care Saskatoon Urban

Mass casualty incident (14 dogs died due to overheating/HVAC failure)

“HOW IS THIS PLACE STILL OPEN AFTER MULTIPLE DOGS PARISHED IN THEIR CARE FROM OVER HEATING DUE TO POOR VENTILATION!!!!!!”

Lack of 24/7 overnight supervision

“I would love to see Playful Paws implement 24 hour supervision... This would not only prevent tragedies such as the one that occurred.”

Health/Illness (Pneumonia/Kennel Cough)

“My two dogs recently spent the night at this facility and now both dogs have contracted a horrible cough... One is being hospitalized for pneumonia.”

Lack of updates during boarding(4 mentions)

“It was a whole weekend and didn't get updates on our dog... they said they were busy cuz they got a lot of dogs.”

Injuries/Limping after stay(6 mentions)

“none of the requests were being followed resulting in my dogs with medical concerns limping and always being in pain after kenneling visits.”

Hygiene/Smell upon pickup(5 mentions)

“When we picked her up a few days later... the dog was traumatized. She had kennel cough. Her eye was goopy.”